Return & Refund

Returns

If you are not entirely satisfied with your purchase, we're here to help.

Cancellation Period

If for any reason you are not satisfied with your purchase, you may ask for an exchange or return for a refund with-in 30 Days.

Prior to return please contact us for return instructions and a return authorisation number.

Our returns processing centre based in Delaware, USA
You can contact us by email ([email protected]) or our contact form.
Please include your order number and e-mail address used to place the order. All items must be in brand-new condition, including original packaging in order to avoid refusal of the returned merchandise.
Once items are returned our team will process your order return and refund.

Delivery Charge on Returning Goods

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged / Defective / Incorrect Goods

In case you received damaged / defective or incorrect goods - we will be responsible for paying for the shipping costs for returning your item

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
When your return is approved, we will initiate a refund to your original method of payment with-in 3 Days.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Payment Options

We accept 2 payment methods:

Credit Cards (Visa / Mastercard / American Express)

PayPal

Contact Us

You can contact us in one of the following ways:

Online Form: click here.

Email: [email protected]

Distribution center and return address:

ToysRide
1217 OLD COOCHS BRIDGE RD
NEWARK, DE 19713
USA